Our Services

Special Claims Service- Maximize HUD Revenue Recovery

Unlock hidden revenue with our end-to-end Special Claims service for HUD-assisted properties. We specialize in identifying, preparing, and submitting Special Claims for vacancy loss, tenant damages, and unpaid rent ensuring nothing is left on the table. Our expert team handles everything: gathering documentation, completing forms, submitting claims to your Contract Administrator or HUD office, and following up until approval. We even enter the approval codes into your software so the reimbursement hits your voucher without delays.

There are no upfront costs. You only pay a percentage of the approved amount. We work quietly in the background with minimal disruption to your onsite staff. Trusted by over 250 properties across 16 states, our proven process increases revenue, reduces missed claims, and helps your community thrive.

Additional Services

MOR

Pre-audit, site review, to identify and correct findings before inspection
On-site support and auditor shadowing during the MOR inspection
Assistance with responses and corrective action plans for any findings
Uploading all required documentation to the appropriate portals before and after the review

NSPIRE

Pre-inspections to identify all the deficiencies
Labor to complete necessary repairs and improvements before the inspection
Inspector shadowing to provide on-site support during inspections
Appeals assistance to challenge incorrect findings
Uploading all required documentation to the NSPIRE portal before and after inspections

Accounting

Maintenance & Capex

Turn crews to minimize downtime and maximize occupancy
Work orders
Unit inspections and correction to maintain property standards
CapEx management including scoping projects, material procurement, and project execution
Insurance and bank requirements
HUD Rent Increases – Secure higher rents through Capital Needs Assessments (CNA) and Budget-Based Rent Adjustments (BBRI) after qualifying improvements.

Bookkeeping and reconciliations
Accounts Receivable (AR) and Accounts Payable (AP) Management
Controller services and financial reporting
Setting up efficient automations
Budgeting and forecasting
Asset management
Accounting systems consulting
Utility bill management

Other Specialized Services

Leasing support – assistance with marketing vacancies, screening applicants, and handling lease agreements to maximize occupancy
Temporary staff – providing trained professionals for administrative, maintenance, or compliance roles to keep your property running smoothly.
Collections and applicant screening
HUD & Lender Draw Request Management – Streamlining Fund Disbursements for Construction, Repairs, and Reserves
Insurance claims & policies – handling insurance claims, supplemental claims, policy reviews, and cost & coverage optimization